Here at The Sofa Lovers we want you to have the best experience while using our website and service.
We pledge to the following promises and will try our best to uphold each one of them!
We promise to donate a % of all profits made to our charitable causes which include the British Heart Foundation, Cancer Research UK, Kidney Research UK and many more. (Please click here to see our charity page)
We promise to give you the best possible service every time you deal with us.
We promise to be clear with all our T&C's across all our brands.
We promise to resolve any issue with any of your products swiftly and with a resolution you're happy with.
We promise to offer shipping insurance on all products on our website covering you from any theft, loss or damage to your product whilst out on delivery, replacement products are sent with no questions asked once a claim is made.
We promise to do our best to get your order to you asap and promise to provide the best customer service when handling your order.
We promise to try do our best to lower carbon emissions and use recyclable or sustainable material. We do this by carefully researching and selecting suppliers who are actively contributing to the environment.